Last Updated: 30-08-2026
GROW FRONT SOFTWARE PRIVATE LIMITED (“Lenderway”, “Company”, “we”, “us” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit or use www.lenderway.in, our applications, software, partner platforms and related services.
1. Information We May Collect
Depending upon the service used, we may collect:
A. Personal Information
- Name
- Mobile number
- Email address
- Date of birth, where required
- Address
- Employment/business information
- Communication details
B. Financial / Application Information
Where necessary for a requested financial service, information may include:
- Income information
- Employment/business details
- Loan requirements
- Financial documents
- Bank-related information provided voluntarily
- Other information required by the relevant lender or service provider
C. Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Access time
- Cookies and similar technologies
- Security and diagnostic information
2. How We Use Information
Information may be used to:
- Provide requested services
- Process enquiries
- Facilitate financial-service applications
- Communicate with users
- Provide partner/DSA services
- Improve our Website and software
- Prevent fraud and misuse
- Maintain security
- Comply with legal obligations
- Resolve complaints
- Provide service-related notifications
- Conduct analytics and operational activities where permitted
4. Consent
Where consent is required, we will seek appropriate consent before processing information for the relevant purpose.
Users may withdraw consent where legally applicable. Withdrawal of consent may affect our ability to provide certain services.
5. Communication
By providing contact information and giving applicable consent, users may receive service-related calls, SMS, emails or other communications.
Marketing communications will be handled in accordance with applicable law and available opt-out mechanisms.
7. Data Security
We use reasonable technical and organisational safeguards designed to protect information against unauthorised access, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, contractual requirements, legitimate business purposes, dispute resolution, fraud prevention and applicable legal or regulatory requirements.
9. Third-Party Websites
Our Website may contain links to third-party websites.
Their privacy practices are governed by their own policies. Users should review those policies before submitting information.
10. Children's Information
Our services are not intentionally directed toward children where the relevant service requires an adult applicant or user.
We do not knowingly collect information from children in circumstances where such collection is prohibited by applicable law.
11. User Rights
Subject to applicable law, users may have rights concerning access, correction, updating, withdrawal of consent, deletion or grievance regarding their personal information.
Requests may be submitted to: support@lenderway.in
12. Grievance
Privacy-related complaints may be submitted to:
Email: support@lenderway.in
Phone: +91 9147736685
We will review and respond to complaints in accordance with applicable requirements.
13. Policy Changes
This Privacy Policy may be updated periodically. The latest version will be published on the Website.
14. Contact
GROW FRONT SOFTWARE PRIVATE LIMITED
2nd Floor, 206, Webel IT Park (Phase-I), DH Block, New Town, Action Area-I, New Town, Kolkata – 700156, West Bengal, India.
Email: support@lenderway.in
Phone: +91 9147736685
CIN: U62091WB2023PTC265371
Website: www.lenderway.in